Over 25 years of experience
Don't bin it - Fix it
Our services
We specialise in the repair of all major brands of OLED, QLED, LED, LCD and Plasma Televisions, as well as DVD and sound systems. We also repair hardware related faults on Laptops, Mobile phones, Computers and Microwaves.
Our engineers specialise in Samsung, LG, Sony, Panasonic, Sharp, Hitachi and Toshiba Models. We also provide repair services for other brands like JVC, TCL, Hisense, Techwood, Celcus, Luxor, etc.
Please note that if your TV’s display/screen panel is damaged/cracked/scratched, then it would be much more economical to invest towards a new TV instead of getting that one repaired.
5 Months Warranty
All our repairs come with 5 Months warranty as standard (parts and labour)
Callout Service
We provide you with a door-to-door service. Check our Postcode Coverage Map
How We Operate
Click below to check what our repair process is and what costs are involved
Ready to get yours rePAIRED?
How to find us
Headoffice:
Unit 14 Garth Industrial Centre,
193 Garth Road,
Morden,
SM4 4LZ
Workshop drop-in hours: Mondays to Saturdays 8am till 2pm (except bank holidays)
Phone lines are open Mondays to Saturdays 9am till 5pm.
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Why clients choose us?
Our process of repair is clear and transparent. Our qualified and skilled engineers are able to repair any fault on your device.
Our friendly and knowledgeable staff not only provides you with the best customer service experience but also gives you the support after the repair.
Our purpose-built workshop is open to customers and equipped to handle any type of repair regardless the size and make of the set.
All works guaranteed
5 star customer rating
Callout service provided
Professional and Friendly customer service
anita donley
08:55 16 Apr 24
Outstanding service. Problem solved over tge phone. Intuitive, helpful, patient, sympathetic.
Kam
21:02 25 Feb 24
Fantastic company and service. I had an insurance claim for a damaged screen and as my TV was 75” I had to get an Inspection arranged myself (with an Inspection Report provided for the insurers). I contacted Consumonics and they were just brilliant. I called a few times, I had various questions - always they were polite and really helpful. The guy whom came to see my TV (I forget his name, but he was from / born in Ecuador) - such a nice friendly guy, very helpful. Same as the person on the phone whom I spoke to a few times afterwards too, when I needed some advice - friendly, polite and helpful.I was also seen within 3 days. Report provided within 48hrs of the visit. Brilliant.Just a great service all round - 100% recommended !!
wajji07
11:20 14 Nov 23
Awesome and quick service.Repaired my TV within the time-frame provided. Very Friendly staff.Thanks Alot
susan comier
11:39 18 Aug 23
The engineers were good he returned my TV in for me and now it’s working again thank you.
Marcus Lefevre
14:20 31 Jul 23
I am very glad I decided to get my TV repaired and simply selected the closest repair shop to me. Service at Consumonics was excellent. Price was fair and I had my TV returned within a week, brighter and sharper than before. Highly recommended.
Guy Hughes
09:53 27 Jun 23
Would highly recommend. Incredibly helpful, quick assessment and excellent advice and resolution. Good value.
Andrew Landon
22:22 09 Mar 23
Perfect service, done a really good cost effective job. 3 weeks later my remote packed up and he sent me one for free. 😁
Craig Beevers
10:21 28 Feb 23
Excellent and rapid service. Picked tv up on Thursday, delivered back on the following Monday. Friendly and helpful staff.
Jonathan Samiloff
09:17 08 Nov 22
They say the largest repairers in london, who haven't got a a proper call waiting service. Took me at one stage to call 20 times before they answered the phone. Booked a collection between 9am to 1pm. Got a call from driver that couldn't collect, only between 4pm and 6pm. Then lied to me about then on there way when I called after the driver had already could come. Then put the phone down on me. Called on Monday told me it had been repaired. Then on Tuesday told me they had written it off. If you are a Domestic and General customer don't use them ask for another repairers. They lie.
Luca Guerrini
15:04 25 Aug 22
Great service, part took a bit longer to come but that is no fault of Consumonics. Big thanks to the delivery drivers who were amazing!
Amir Savage
16:29 12 Jul 22
This is a great company! My 75inch stopped working and my 2 year old daughter was so unhappy about not being able to watch her programmes. I only phoned yesterday and they immediately sent Diego to collect it in Alton for analysis and repair.I am waiting for the diagnosis and repair but their service has been extremely good so far and I am happy to recommend them.Their agent Diego took great care to bubble wrap the TV and I helped him carefully place it in their van.
Janet Twitchell
11:27 14 Mar 22
I found the company to be efficient and helpful. I took my tv to them and they helped me get it out of the car and carried into the workshop. Can park outside. Repair took 2 days - well within their quoted timescale. One of the service engineers was particularly helpful in giving advice and provided bubble wrap to protect screen. Would definitely use again.
Thomas Iles
10:11 22 Feb 22
Absolutely fantastic service provided. Our TV was repaired quickly and not only was it collected and delivered but they were friendly and happy to fit in with my day. Couldn't recommend enough. Thank you.
S Khalid
21:59 28 Jan 22
I had an absolutely amazing experience with Consumonics! They are very professional and provide a great service at a very affordable price. I would very highly recommend!
David Busby
17:23 22 Nov 21
I am happy to give 5 stars I was very pleased how my repair was done how it was collected and brought back to to me. The one thing I will say they need to answer the phone quicker. I would be happy to recommend my family and friends..........good job well done!
AFFIRM ACCOUNTANTS LIMITED
11:44 20 Aug 21
They slotted us in on a last minute cancellation and resolved our TV problem in a short amount of time. Absolutely brilliant service. Thanks very muchHighly recommended
Amir Shaikh
06:15 05 Jun 21
Very quick and efficient. These guys know what they are doing.Like the customer service as they go out of there way to make it easy for you.
Timothy Wilmot
13:30 04 Jun 21
I highly recommend this company.We found out about them through Domestic and General.We are very pleased with the speed at which the Microwave was restored.The service was excellent.Thank you so much.Be Very Blessed.
Nev Dogan
18:37 27 May 21
My microwave oven was picked up at my home and delivered back within several days. I was contacted by the driver to tell me the time of his arrival. All relevant paperwork was given to me.
Pauline Wiltshire
16:13 16 Apr 21
I would recommend Consumonics Ltd as they have a very high standard of Customer Service and Customer satisfaction.I would also like to give a very big thank you to Gregg,Tariq and Diego for their empathetic approach and professionalism.I am a VERY happy customer.
Christabel Scully
14:54 16 Feb 21
Prompt, friendly and professional service even through current circumstances, would definitely recommend and would definitely use again in the future.
Rosanna-Angela Ελλάδα UK
00:52 26 Dec 20
I am really happy with the service provided by this company. Fast professional Friendly service. Diego was a lovely guy. I cannot comment on the value as my appliance is covered by insurance. However I would definitely recommend to a friend based on the service provided. Took TV on the Tuesday got it back Saturday happy days. 😊 Thank you so much.
Katie Cardona
21:57 20 Nov 20
Consumics are a real find! The service we received was first class. I have no hesitation in recommending them.
Ron Norfolk
13:31 20 Nov 20
Friendly service quick and real value.Thank you for repairing my tv, I now have clear and decent picture.No more blue-purple picture.Top service 👍
Karen Lawson
16:19 29 Oct 20
Very professional and courteous staff, arrived at the time he said he would, fixed my appliance successfully. Very pleased with service received.
Jacqueline Oceane
23:07 21 Oct 20
The best customer service I have experienced. They collected my tv next day, repaired it within budget, delivered and tested it. Very friendly, professional and great communication. Thank you.
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